Terms of Service
Last updated: June 23, 2025
1. Acceptance of Terms
By accessing and using the services provided by Insider Earth Pty Ltd (ABN: 12 345 678 901) ("we", "our", "us", or "Insider Earth"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the terms and conditions of this agreement, you are not authorized to use or access our services.
These Terms of Service apply to all users of our website, courses, programs, and related services.
2. Description of Service
Insider Earth provides self-development and personal growth educational services including:
- Online and in-person courses and workshops
- Coaching and mentoring programs
- Educational content and resources
- Community forums and networking opportunities
- Assessment and certification programs
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. User Accounts and Registration
3.1 Account Creation
To access certain services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3.3 Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
4. Course Enrollment and Participation
4.1 Enrollment
Course enrollment is subject to availability and our acceptance of your application. We reserve the right to refuse enrollment to any individual at our discretion.
4.2 Course Requirements
Participants are expected to:
- Attend scheduled sessions and complete coursework
- Participate respectfully in group activities and discussions
- Maintain confidentiality regarding other participants' personal information
- Follow all course guidelines and instructor directions
4.3 Course Modifications
We reserve the right to modify course content, schedules, instructors, or delivery methods as necessary. Participants will be notified of significant changes in advance when possible.
5. Payment Terms
5.1 Pricing
All prices are listed in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice.
5.2 Payment
Payment is required prior to course commencement unless alternative arrangements have been agreed upon in writing. We accept payment by credit card, bank transfer, and other methods as specified.
5.3 Refund Policy
Refunds are available under the following conditions:
- Full refund if cancelled 14 days or more before course start date
- 50% refund if cancelled 7-13 days before course start date
- No refund if cancelled less than 7 days before course start date
- No refund for courses already commenced
Refunds for extenuating circumstances will be considered on a case-by-case basis.
6. Intellectual Property Rights
6.1 Our Content
All content provided through our services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Insider Earth or its content suppliers and is protected by Australian and international copyright laws.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our content solely for your personal, non-commercial use in connection with your participation in our courses.
6.3 Restrictions
You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our content for commercial purposes
- Remove or alter any copyright, trademark, or other proprietary notices
- Record, photograph, or otherwise capture course content without permission
7. User Conduct
You agree not to use our services to:
- Violate any applicable laws or regulations
- Harass, abuse, or harm other participants or staff
- Share inappropriate, offensive, or discriminatory content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Impersonate any person or entity
- Collect personal information about other users
We reserve the right to suspend or terminate access for violations of these conduct guidelines.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms of Service.
By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.
9. Disclaimers and Limitations
9.1 Educational Purpose
Our courses and services are for educational and personal development purposes only. They are not intended to replace professional medical, psychological, or therapeutic treatment.
9.2 No Warranties
Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
9.3 Results Not Guaranteed
While we strive to provide high-quality educational content, we cannot guarantee specific outcomes or results from participation in our courses.
10. Limitation of Liability
To the fullest extent permitted by law, Insider Earth shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of our services.
Our total liability to you for any claim arising from these Terms of Service shall not exceed the amount you paid for the specific service giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Insider Earth, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these Terms of Service.
12. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.
Upon termination, your right to use our services will cease immediately, and you must discontinue all use of our content and materials.
13. Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
14. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by posting the updated terms on our website and updating the "Last updated" date.
Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: +61 2 9876 5432
Mail:
Legal Department
Insider Earth Pty Ltd
Level 12, 233 Castlereagh Street
Sydney NSW 2000
Australia