Privacy Policy

1. Introduction

Insider Earth Pty Ltd (ABN: 12 345 678 901) ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Our registered office is located at Level 12, 233 Castlereagh Street, Sydney NSW 2000, Australia.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Contact details (name, email address, phone number, postal address)
Demographic information (age, gender, location)
Professional information (occupation, industry, experience level)
Course enrollment and progress information
Payment and billing information
Communication preferences and history
Website usage data and analytics

2.2 How We Collect Information

We collect personal information through:

Online forms on our website
Email communications and newsletter subscriptions
Phone calls and in-person interactions
Course registrations and assessments
Cookies and similar tracking technologies
Third-party platforms and social media

3. How We Use Your Information

We use your personal information for the following purposes:

Providing our self-development courses and related services
Processing payments and managing billing
Communicating with you about courses, events, and updates
Sending newsletters and marketing materials (with your consent)
Improving our services and website functionality
Conducting research and analytics
Complying with legal obligations
Protecting our business interests and preventing fraud

4. Disclosure of Personal Information

We may disclose your personal information to:

Service providers who assist us in delivering our courses and services
Payment processors and financial institutions
Technology providers for website hosting and analytics
Professional advisors (lawyers, accountants, consultants)
Government agencies when required by law
Third parties with your explicit consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

Unauthorized access, use, or disclosure
Accidental loss or destruction
Misuse, interference, and modification

Our security measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access your personal information held by us
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Withdraw consent for marketing communications
Lodge a complaint about our handling of your personal information

To exercise these rights, please contact us using the details provided in Section 10.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and user behavior
Provide personalized content and advertisements
Improve website functionality and user experience

You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal and regulatory requirements
Resolve disputes and enforce our agreements
Meet our business and operational needs

We will securely delete or de-identify personal information when it is no longer required.

9. International Transfers

Some of our service providers may be located outside Australia. When we transfer your personal information overseas, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.

Countries where your information may be processed include the United States and members of the European Union.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

Email: [email protected]

Phone: +61 2 9876 5432

Mail:
Privacy Officer
Insider Earth Pty Ltd
Level 12, 233 Castlereagh Street
Sydney NSW 2000
Australia

11. Complaints

If you are not satisfied with our response to your privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au

Phone: 1300 363 992